Honestly I was sceptical. We'd been quoted six figures by three different vendors and told we needed to rip everything out. LATEO's first call was them asking what our ops team actually did all day. We ended up keeping Xero and Shopify and just building the layer in the middle we'd been doing in a spreadsheet. It's the most useful thing we've shipped this year.
Turn fragmented operations into trusted systems.
LATEO replaces disconnected tools and manual workflows with secure internal software and practical AI workflows, all built around how your business actually works.
- UK-based
- Security-first
- No lock-ins
Built for founder-led businesses, wherever they operate
Most operations break long before they look broken.
You hire smart people, then bury them in spreadsheets, copy-paste between tools, and Slack threads no one can audit. The business still runs — but slower each quarter, and every new hire learns a system that only exists in someone's head.
- 01Disconnected toolsStripe, Xero, HubSpot, Notion, Sheets, each holding a piece of the truth.
- 02Manual workflowsReconciliation, approvals, onboarding, redone by hand, the same way, every week.
- 03No single source of truthDecisions get made on numbers that disagree, depending on who you ask.
The business runs on a folder. No audit trail, no access tiers, and no way to revoke access when someone leaves.
You've outgrown the off-the-shelf stack.
The tools that got you here weren't built for what you do now. Orders live in spreadsheets. Customer data sits in five places. A handful of people hold the workflows together in their heads.
This is the moment to build a system you can trust, before the cracks become outages, lost revenue, or a hire you didn't need to make.
Manual workflows
Data copied between tools, status tracked in WhatsApp, the same report rebuilt every Monday.
Disconnected tools
Five SaaS products that don't talk. One source of truth that doesn't actually exist.
Fragile process
A workflow that only works because one person remembers the order of the steps.
Security gaps
Shared logins, exported CSVs, customer data sitting in inboxes.
Four kinds of system, all built around how your business actually works.
Each engagement starts with a diagnostic, not a sales pitch. We map your real workflows, find the friction, and decide what's worth building, and what isn't.
- 01
Operational diagnostic
A two-week review of how work actually moves through your business. We map the tools, the handoffs, and the workarounds, then show you where the leverage is before anything gets built.
Process mappingTool & data auditBuild vs. buy roadmap - 02
Secure internal software
Custom tools your team logs into every day: order management, client portals, ops dashboards. Built on infrastructure your auditors will recognise.
Internal apps & portalsSSO, roles & audit logsHosted in your cloud - 03
Practical AI workflows
AI applied to the boring, repetitive parts: drafting quotes, classifying tickets, extracting data from PDFs. Steps in existing workflows that now happen on their own.
Document & email automationInternal copilotsHuman-in-the-loop guardrails - 04
Integrate & consolidate
Connect Xero, HubSpot, Shopify, your warehouse system and whatever else into one reliable source of truth. The same data, the same number, in every tool.
System integrationsData warehouse setupReporting you can trust
Diagnose before building.
Every engagement begins by mapping how your business actually runs. We agree what's worth building before any code is written.
Diagnose
We sit with your team, map workflows, and identify what to build, buy, automate or leave alone.
Design
A clear plan in plain language. Architecture, integrations, access model, rollout, agreed before code is written.
Build
Working software shipped in two-week increments. You see progress every fortnight, not at a final reveal.
Operate
We stay on as the team that keeps it running. Monitoring, updates, small improvements, without a retainer you can't exit.
Consolidating four ops tools into one internal dashboard.
Reconciliation between Shopify, Xero and the warehouse export.
Built around the systems they already paid for.
Ops, accounts and the warehouse manager. Training took an afternoon.
Start with a diagnostic call.
No pitch, no commitment.
A 30-minute conversation with a senior engineer. Bring the most painful part of your operation. We'll tell you honestly whether software is the right answer.
- Senior engineer on the call
No sales reps. The person you meet is the person who would lead the build.
- You'll leave with a one-pager
Diagnosis, options, and a sense of cost, written up within two working days.
- No retainer trap
Engagements have fixed scopes. We're built to be hireable, not stuck with.